In response to the COVID-19 pandemic, our commitment remains to prioritize the safety of Arts Complex patrons, staff and performers.
The Arts Complex is owned and operated by the City and County of Denver and policies regarding vaccination or mask requirements can only be enacted by public health orders issued by the Department of Health or by the Mayor's office.
Additional COVID-19 protocols for the Arts Complex are determined by the artist, promoter or presenting organization on an event-by-event basis. Please be sure to check your email and/or your event's description on the website prior to heading to the venue for additional safety precautions you will need to follow.
Event & Venue Protocols for Resident Company Performances
COVID-19 Vaccines and Face Covering Requirements
Updated: March 14
In the fall, the resident companies of the Denver Performing Arts Complex—Colorado Ballet, Colorado Symphony, Denver Center for the Performing Arts, and Opera Colorado—issued a joint COVID-19 policy requiring vaccinations and masks at all indoor, ticketed events.
In light of new guidance from local, state, and federal agencies, starting now and into the spring, each resident company will relax this policy at a time that aligns with their patron, programming, and contractual needs.
All policies are subject to change, so please review the policy from the presenter before attending a performance at the Arts Complex.
- Colorado Symphony: Effective immediately, proof of COVID-19 vaccination, negative tests or masks will no longer be required to attend indoor Colorado Symphony performances. Visit Colorado Symphony's COVID Policy page.
- Colorado Ballet: Beginning March 21 upon the conclusion of Wizard of Oz, proof of COVID-19 vaccination, negative tests or masks will no longer be required to attend indoor Colorado Ballet performances. Visit Colorado Ballet's COVID Policy page.
- Denver Center for the Performing Arts: As of March 28, proof of COVID-19 vaccination, negative tests or masks will no longer be required to attend indoor DCPA performances. Visit DCPA's Reopening page.
- Opera Colorado: Effective immediately, proof of COVID-19 vaccination, negative tests or masks will no longer be required to attend indoor Opera Colorado performances. Visit Opera Colorado's Health and Safety page.
While masks are not required, patrons may wear a mask based on personal preference or risk.
Event & Venue Protocols for Non-Resident Company Performances
For events that are not affiliated with the resident companies of the Denver Performing Arts Complex (Colorado Ballet, Colorado Symphony, Denver Center for the Performing Arts and Opera Colorado), protocols are determined by the artist, promoter or presenting organization on an event-by-event basis.
Ticketholders to these events that purchased their tickets through AXS will be notified of event protocols and any vaccine / mask requirements via email before the show. Event protocol details will also be added to the event pages for events listed on the Arts Complex Calendar and included in 'Know Before You Go' emails leading up to each event.
What We Are Doing
Venue Sanitization: High-touch surfaces and common areas such as door handles, counters and tables are being cleaned and disinfected regularly.
Venue HVAC Systems: We have implemented measures in the ventilation system to follow guidelines for recommended filters and fresh air exchange.
- Restrooms & Sanitization Stations: Each venue restroom features touch-free fixtures for your safety. They will be cleaned and sanitized prior to your visit. Additionally, hand sanitizer dispensers are in various locations throughout the complex.
- Cashless Payment: Concessions will be available for purchase and we have cashless payment available. When purchasing alcoholic beverages, you will be asked to show an ID to prove you are over 21. If you are wearing a mask, you may be asked to remove it briefly for identity verification.
What You Can Do
- Get Vaccinated: If you are attending a performance by one of the resident companies at the Arts Complex, patrons will be required to be fully vaccinated beginning 10/1/21. In the Denver metro area, in addition to places like CVS and Walgreens, tests are available at Denver International Airport, AFC Urgent Care locations and Quest Direct locations. Additional testing sites can be found on the State of Colorado’s website. Many of these sites including Walgreens, Denver International Airport and AFC Urgent Care locations offer rapid tests.
- Wear Your Mask: Follow the mask policies and if required for your event, please wear a mask while indoors, except when actively eating or drinking in lobby spaces.
- Follow Venue Guidelines: Follow all venue guidelines and signage during your visit. We encourage you to minimize what you bring to the complex in an effort to speed up the security screening process and to limit contact.
- Stay Home If You Are Sick: If you or someone in your home feels sick or is showing symptoms of COVID-19 including fever or chills, cough, shortness of breath, sore throat, nausea, etc., or have been in close contact with anyone confirmed to have tested positive for COVID-19, we ask that you respect the safety of others and stay home.
- Respect Everyone And Be Patient: We are thrilled to welcome you back and ask that you please be respectful of fellow guests including everyone's desire for space, face coverings and a touchless experience.
By adhering to these guidelines, we can keep the Arts Complex safe and enjoyable for everyone. If you have questions or see something that needs our attention during an event, alert a staff member or call Security at (720) 865-4200.